Overview

Our standard shipping policy applies to all orders placed through our store. Please review the information below so you know what to expect once you place an order.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: 5–7 business days
• Expedited Shipping: 2–3 business days
• Overnight Shipping: 1 business day

Delivery delays can occasionally occur due to circumstances beyond our control, such as weather conditions or courier issues.

Free Shipping

We offer free standard shipping on all orders over {amount}. This offer is valid only within {country/region} and excludes bulk or custom orders unless otherwise stated.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number. The tracking number will be active within 24 hours.

Customs, Duties & Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping

We currently ship to {list of countries or “select international destinations”}. International orders may be subject to import duties and taxes, which are charged once the package reaches its destination country. These charges must be paid by the recipient; we have no control over these charges and cannot predict what they may be.

Bulk & Custom Order Shipping

For bulk or custom orders (such as team, event, or business orders), shipping times may vary depending on order size, print/production time, and destination. Estimated turnaround and shipping times for bulk orders will be communicated separately after your order is confirmed.

Missing or Lost Packages

If your tracking information shows that your package was delivered but you have not received it, please:

• Check around your delivery location for a hidden package.
• See if someone else in your household accepted the delivery.
• Contact the shipping carrier directly using your tracking number.

If you’ve done all of the above and still cannot locate your package, please contact us at {email address} within 7 days of the delivery date so we can assist you.

Order Changes & Cancellations

If you need to make any changes to your order (such as address correction), please contact us at {email address} as soon as possible. Once an order has been processed for shipping, we are unable to make changes.